Terms and Conditions

These general terms and conditions of sale (GTC) apply to all bookings and services provided by Le Tankiste So Char Away, a company specializing in tank tourism on private land. By booking our services, the customer accepts these GTC without reservation.

1. Reservation
   • Reservations can be made via our website, by phone, or by email.
   • The reservation is confirmed upon receipt of the full reservation form or a deposit according to the terms specified at the time of booking.

1. Payment
   • Payments can be made on-site by credit card, bank transfer, cash, or other means of payment indicated on our site.

• Prices are indicated in euros, all taxes included (incl. taxes).
• Le Tankiste So Char Away reserves the right to modify its prices at any time, but the services will be invoiced based on the prices in effect at the time of booking.

1. Cancellation by the Customer
   • Any cancellation must be notified in writing (email).
   • If the cancellation occurs more than 15 days before the scheduled activity, if a deposit has been provided, it will be refunded in full.
   • If the cancellation occurs between 7 and 15 days before the scheduled date, 50% of the deposit will be refunded.
   • If the cancellation occurs less than 7 days before the scheduled date, no refund will be made.

1. Cancellation by Le Tankiste So Char Away
   • In the event of unfavorable weather conditions, breakdowns, or any other event beyond our control, Le Tankiste So Char Away reserves the right to cancel at any time or postpone the activity. In this case, the customer may benefit from a rescheduling of the service at a later date.

• Le Tankiste So Char Away undertakes to provide the services with all due diligence and in compliance with the safety regulations in force.
• Participants must follow the instructions of the instructors and respect the safety instructions. Le Tankiste So Char Away cannot be held responsible for accidents or incidents that occur due to non-compliance with these instructions.
• Participants are responsible for their personal effects. Le Tankiste So Char Away declines all responsibility in the event of loss, theft, or damage to the personal belongings of the participants.

• Le Tankiste So Char Away is covered by professional liability insurance.
• Participants are advised to take out personal insurance covering risky activities.

In accordance with the legislation in force, the customer has a right of withdrawal of 14 days from the reservation, unless the activity is scheduled before the expiration of this period. To exercise this right, the customer must notify Le Tankiste So Char Away in writing.

• Personal information collected during the reservation is necessary for customer management and service provision. They are processed in accordance with our privacy policy.
• The customer has the right to access, rectify, and delete their personal data by contacting Le Tankiste So Char Away at the following email address: contact@letankistesocharaway.fr

• These GTC are subject to French law.
• In the event of a dispute, the parties will endeavor to find an amicable solution. Failing that, the dispute will be brought before the competent courts.

For any question or additional information, please contact us at:

Le Tankiste So Char Away

• Address: Vatteville-la-Rue, 76940, France

• Email: contact@letankistesocharaway.fr

• Phone: +33 6 95 05 73 98

Last updated: May 21, 2024

By booking our services, you accept these general terms and conditions of sale. Thank you for your trust and understanding.